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Returns & Order Issues
We are committed to customer satisfaction. If you experience any issue with your order, weβll work to find a fair and fast solution.
β You may request a return or refund if:
- You received a wrong item
- Your product arrived damaged or defective
- Your item did not arrive within 30 days after shipping
π© To request a return or refund:
- Contact us within 14 days of receiving the item
- Provide your order number and clear photos or video of the issue
- Our team will review your request and respond within 24β48 hours
β We do not accept returns if:
- You changed your mind or no longer want the product
- The product was damaged after arrival
- Itβs more than 14 days since delivery
Each case is handled with care. If eligible, you may receive a refund, store credit, or reshipment depending on the situation.